This is a question I am often asked concerning mobile device repair.
With the help of a few questions you can determine whether or not your mobile device it is worth repairing. Just remember three factors: value, age, and cost of parts and labor. If the device is out of warranty or an insurance policy, take a look at this article.
1. Cost of the Mobile Device
What was initially paid for the device, if it is only a couple months old? If it is a couple years old, how much is a used device of the same model number on EBay? Is the device in good condition, or is the screen scratched or the case damaged (liquid or otherwise)? If it’s already in rough shape, determine that into the value variable you’ve gotten from researching online retailers or auction websites.
If it is an older device and in rough physical shape, it may not be worth repairing. Other factors include age and cost of repair.
2. Age of the Device
As mobile technology evolves, the content that is served to the device evolves as well. One example is how older websites usually appear very small on modern display resolutions, and they often look extremely plain and basic.
Another example is many Android devices with versions below International Classification for Standards (ICS) are still in the hands of consumers. Newer apps being developed may not be compatible with anything below ICS, which means the consumer will eventually have to unlock their device to be able to flash a newer Android version into ROM for use with newer apps. (For the average consumer this means purchasing a new device).
While the operating system version of the device is important, the initial cost of the device is also important. For instance, if the initial retail price of the device is quite low compared to other devices in the same size range, age is more important because a lower retail price typically indicates lower quality, and lower quality means it won’t last as long or run some newer apps.
3. Cost of Parts and Labor
Next you’ll need to consider the parts that need replacement. How much will you need to pay, (including tax and shipping)? For an older device sometimes replacement parts will be more expensive. Not always, but sometimes.
How long will it take you to repair the device? If you’re not familiar with the model, have you researched disassembly and repair, and then reassembly? This is the biggest factor in mobile device repair. Taking apart and reassembly typically takes considerable time.
Now that you have considered the above what is the estimated value of the device given the initial price, the current price for a used device in similar condition, and it’s age? Next, what is the cost of parts and labor? How much does the cost of repair compare to the value of the device?
Here is where the decision becomes more complex because we’ve only factored in the static value of the device. What we haven’t factored in is the value of the device to you. Was it a gift? Does it have data stored that wasn’t backed up? Are you willing to pay an extra fee to recover your lost data?
With an older device, not only could it suffer damage while repairing it,
(e.g. components or case have become brittle), but it could be at the end of its lifespan. If so, you might be spending money on a repair that might only last a few months to a year. On an older device you will also have an older operating system that might be less compatible with newer apps.
In conclusion, when trying to decide whether to repair or purchase, consider the following:
1. the initial cost of the device versus a new device
2. The age of the device
3. The cost of parts and labor, including data restoration.
I can always help you make these decisions. Give us a call for help.